Communicationhttp://www.alkamae.com/articles.php?cat=61This article looks at the difference between reaction and response, and adopts a firefighter technique to use when an internal fire is going off.http://www.alkamae.com/content.php?id=148Want to know what me, you, and a dog named Boo have to do with effective communication? Click here to find out!http://www.alkamae.com/content.php?id=147